Restore Deluxe
Open Deluxe, choose Restore Purchases, and use the Apple Account that made or shares the purchase.
Astrefract help
Astrefract Support.
Help with refractions, Astrefract Deluxe, iCloud, Daily Refraction and Game Center. Start with the quick fixes below or contact Hub Technology.
Start here
Quick fixes.
Refresh iCloud
Confirm iCloud uses the same Apple Account, then open your profile and choose Sync iCloud Now.
Connect Game Center
Open Rankings, connect Game Center and confirm the device is online.
Frequently asked
Answers, without the runaround.
Each answer reflects the current Version 1 Astrefract experience.
How do I play?
Tap a prism to rotate it clockwise. Matching connectors carry light from the bright source. A refraction is complete when every prism is illuminated. A Hint highlights a useful prism, while Nova aligns one prism for you.
How do I replay the tutorial?
From the Astrefract home screen, open Help to replay the guided, interactive lessons.
How do hints and Novas work?
Hints and Novas are earned through play. A Hint highlights a useful move and a Nova aligns one prism. Astrefract Deluxe includes unlimited gentle hints.
How do I restore Astrefract Deluxe?
Open Astrefract, choose Deluxe, then Restore Purchases. Use the same Apple Account that made or shares the purchase and make sure the device is online. StoreKit restores the Deluxe entitlement; gameplay progress is handled separately through local storage and iCloud.
My purchase is pending or did not complete. What should I do?
A pending purchase may need approval through Apple. Check the device connection and Apple purchase settings, then try again later. Apple handles billing and purchase status. If the issue continues, contact Hub Technology without sending payment-card details.
Why has my progress not appeared on another device?
Astrefract stores progress locally and may synchronise it through Apple’s iCloud key-value storage. Confirm iCloud is enabled for the same Apple Account on each device, open Astrefract on both devices and use Sync iCloud Now from the profile screen. Sync availability and timing are controlled by Apple.
Game Center is not connected.
Game Center is optional. Open Rankings in Astrefract and choose Connect Game Center. If sign-in does not appear, confirm Game Center is enabled in device Settings and the device is online, then reopen the app.
Why is my score missing?
Complete a Daily or chapter refraction while signed in to Game Center. Astrefract submits eligible Daily and all-time scores to the matching leaderboards. Apple may take a short time to display a new result.
Daily Refraction did not reset or shows the wrong day.
Daily Refraction uses the device’s current date. Turn on automatic date and time, close and reopen Astrefract, then try again.
How do I change audio or reduce motion?
Use Astrefract’s sound control to cycle through full audio, effects only and mute. The game follows the Apple device’s Reduce Motion setting for animated effects.
Where can I play Astrefract?
The main game supports iPhone and iPad, Apple TV and supported Apple silicon Macs. Astrefract Mini provides a focused 4×4 Refraction on Apple Watch. Features and controls vary by device.
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